How do I get the right account permissions

You need an account in order to log in to Nationale-Nederlanden. Your company’s designated Access Manager creates an account for you and decides what you may and may not access in the ‘Mijn NN’ environment.

I have an account but cannot access any data

If your account has not been set up with the right permissions, please contact your company’s designated Access Manager. He/she can assign you the right permissions; we are not permitted to make that decision on behalf of your company.

If you are the designated Access Manager and are not able to use facilities that should be available to you, please contact us. Make sure you have the following information available:

• First name and last name
• Company name
• Policy number(s)
• Registered address and postal address

Note: we do not yet have a personal ‘Mijn NN’ environment available for holders of non-life insurance policies.

Our telephone numbers (Dutch only)