Enter your username, date of birth and postal code to request a new password.
You will receive an e-mail with a temporary password within a couple of minutes. If we do not have your e-mail address, you will receive your temporary password by post within five (5) business days.
You can use the temporary password to choose a new password.
Do you have a question?
Call us when you need help with log in or installing the app. We are here to help.
You can reach us Monday to Friday from 08.00 - 18.00.